Providing feedback, like mark ups and commenting, is a key use case for collaboration, but this functionality was limited in Box. How could we increase engagement and promote the feedback loop in Box? I lead the redesign to extend our feature set to allow users to create annotations.

It was difficult to give and receive feedback, edit, iterate, and track changes in content in Box. Users could comment, but they could not directly reply. They couldn’t specify a location on the file itself; couldn’t indicate any sort of status; and they couldn't they easily view a previous version to see any prior work or changes.

These had all been customer requests for years in our backlog, as they solved key use cases for our users to collaborate with their teammates and provide feedback. However, because they were unable to do this in Box, we were forcing our use other software to annotate and markup their content. This created an annoying back-and-forth process for our users who simply stored their content in Box, but did the actual editing and iteration elsewhere.

It was difficult to give and receive feedback, edit, iterate, and track changes in content in Box. Users could comment, but they could not directly reply. They couldn’t specify a location on the file itself; couldn’t indicate any sort of status; and they couldn't they easily view a previous version to see any prior work or changes.

It was difficult to give and receive feedback, edit, iterate, and track changes in content in Box. Users could comment, but they could not directly reply. They couldn’t specify a location on the file itself; couldn’t indicate any sort of status; and they couldn't they easily view a previous version to see any prior work or changes.

These had all been customer requests for years in our backlog, as they solved key use cases for our users to collaborate with their teammates and provide feedback. However, because they were unable to do this in Box, we were forcing our use other software to annotate and markup their content. This created an annoying back-and-forth process for our users who simply stored their content in Box, but did the actual editing and iteration elsewhere.

Generating random paragraphs can be an excellent way for writers to get their creative flow going at the beginning of the day. The writer has no idea what topic the random paragraph will be about when it appears. This forces the writer to use creativity to complete one of three common writing challenges. The writer can use the paragraph as the first one of a short story and build upon it. A second option is to use the random paragraph somewhere in a short story they create. The third option is to have the random paragraph be the ending paragraph in a short story. No matter which of these challenges is undertaken, the writer is forced to use creativity to incorporate the paragraph into their writing.

The lifecycle of a document begins with creation, then sharing with others to get feedback, then editing— iterating until the final draft and approval. Users could not complete this feedback loop in Box, and thus were leaving Box to complete their workflows. We were losing users.

It was difficult to give and receive feedback, edit, iterate, and track changes in content in Box. Users could comment, but they could not directly reply. They couldn’t specify a location on the file itself; couldn’t indicate any sort of status; and they couldn't they easily view a previous version to see any prior work or changes.

These had all been customer requests for years in our backlog, as they solved key use cases for our users to collaborate with their teammates and provide feedback. However, because they were unable to do this in Box, we were forcing our use other software to annotate and markup their content. This created an annoying back-and-forth process for our users who simply stored their content in Box, but did the actual editing and iteration elsewhere.

Generating random paragraphs can be an excellent way for writers to get their creative flow going at the beginning of the day. The writer has no idea what topic the random paragraph will be about when it appears. This forces the writer to use creativity to complete one of three common writing challenges. The writer can use the paragraph as the first one of a short story and build upon it. A second option is to use the random paragraph somewhere in a short story they create. The third option is to have the random paragraph be the ending paragraph in a short story. No matter which of these challenges is undertaken, the writer is forced to use creativity to incorporate the paragraph into their writing.

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